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Error playing Audio in PowerPoint Online Presentation

 
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Error playing Audio in PowerPoint Online Presentation
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Donnieclark


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Inscrit le: 25 Sep 2017
Messages: 114
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Message Error playing Audio in PowerPoint Online Presentation Répondre en citant
Hello,




We are storing a PowerPoint Presentation on SharePoint Online. When some users (including myself) view the PowerPoint Presentation in the browser (PowerPoint Online), they receive the following error in a yellow banner at the top of the window:




Sorry, we ran into a problem while playing media in this presentation. Please try again later




The error only comes up when I try to play embedded audio, and the audio doesn't play. I get the error on Windows 7 and Windows Server 2008 R2 systems, and I have tried IE 9, 10, & 11. I can play the audio if I open the PowerPoint Presentation locally.




Any reason why this wouldn't play in the browser?












Please help....








I didn't find the right solution from the Internet.
References
https://social.msdn.microsoft.com/Forums/sharepoint/en-US/3559bf1b-df61-40d…



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Mer 8 Nov - 07:38 (2017)
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